Nissan increasing customer trust

In the latest research on the CSI Customer Satisfaction Index by JD firm Power and Associates do, Nissan scored 797/1.000, ranked 6 out of 19 popular brand on the market.
Mr. Leon Dorssers, Vice President, in charge of quality customer and dealer network development of Nissan USA said: "Nissan's results in the latest CSI research shows that our agents have engaged with promise: working non-stop to go beyond the expectations of our customers. "

                                          The efforts of Nissan customer has been recorded
CSI index of research J.D. Power and Associates ranked the level of customer satisfaction with dealer service during the first three years of use. Nissan has improved significantly in all five key elements CSI include: consulting services, infrastructure, quality of service and warranty.

The last two years, Nissan has increased 66 points and 14 ranks of the popular brands on the market. During that time, Nissan and the dealer has carried out a series of measures to achieve excellence in customer experience through improved training director, facilities and the odds of delivery vehicle ...